Refund and Returns

Thank you for shopping at Easyprintservice.com. We aim to offer quality products and a smooth, trustworthy shopping experience. This Refund & Returns Policy explains how returns, refunds, and replacements work for all items purchased from our store, including new and refurbished gadgets, home products, mobiles, and more.

1. Eligibility for Returns

You can request a return under the following conditions:

For New Products

• Product is damaged, defective, or not working when delivered
• Wrong product received
• Product is unused and in its original packaging

For Refurbished Products

• Product is defective or stops working within the return period
• Wrong product received
• Minor scratches or cosmetic marks that do not affect working are not considered defects

2. Return Window

• New Products: Eligible for return within a short return window
• Refurbished Products: Eligible for return within a slightly shorter return window
• After the return window, products may qualify for repair or service if seller warranty applies

(No specific dates added, as requested.)

3. Conditions for Return Approval

To approve your return:

• Product must be in the same condition as delivered
• All accessories, manuals, and original packaging must be included
• A clear unboxing or issue-proof video is required for damaged/defective claims
• Serial numbers and IMEI must match Easyprintservice.com’s records (for electronics and mobiles)

4. Non-Returnable Items

The following items cannot be returned:

• Used or damaged products caused by customer handling
• Items without original accessories or box
• Opened personal-care items
• Digital or software products
• Products damaged due to misuse, drops, or power issues

5. Refund Process

If your return is approved, your refund will be issued as follows:

• Refund will be processed to your original payment method
• Refund processing time usually takes a few working days after inspection
• For Cash on Delivery orders, refund will be issued via bank transfer or store credit

Possible Deductions

• Return shipping cost (if return is due to customer preference)
• Restocking fee for missing accessories or packaging
• Claims may be rejected if the product is returned damaged without proper proof

6. Replacement Policy

You can request a replacement if:

• The product is defective
• You received a wrong item
• Replacement stock is available

If replacement is not available, a refund will be issued.

7. Order Cancellation

• Orders can be canceled before shipping
• If the order is already shipped, cancellation is not possible; you may request a return after delivery

8. Warranty (If Applicable)

Some products sold on Easyprintservice.com may include a seller warranty.
Warranty covers functional defects only and does not cover physical damage or mishandling.

9. Contact Us

For any return, refund, or replacement request, please contact Easyprintservice.com support with: Contact us

• Your Order ID
• Product details
• Issue description
• Photo or video proof

Our team at Easyprintservice.com is always ready to help and ensure a smooth experience.